Siva has written almost 12 different posts on different aspects of CRM 2011 ribbon customization. As I could not find all the links in one place, here is the list:
Ribbon customization Part 1 – add a custom tab
Ribbon customization Part 2 – understanding the ribbon customization
Ribbon customization Part 3 – Add a custom tab to a specific entity
Ribbon customization Part 7 – Hiding a Ribbon button
Ribbon customization Part 8 – Hiding a group of ribbon buttons
Ribbon customization Part 9 – Adding a button to existing group for custom entity’s ribbon
Ribbon customization Part 10 – Hide “Add Existing” button
Ribbon customization Part 11 – Enable, Disable ribbon button based on security role
Ribbon customization Part 12: Custom ribbon tab in CRM is always selected
Siva’s index for Ribbon customization is available here, but its not upto date: http://dynamicscrm2011.wordpress.com/2011/05/05/dynamics-crm-2011-ribbon-customization-index/
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