Thursday, January 27, 2022

Emails from PowerBi.com service dont go to Email Groups

If you use a distribution group for emails in PowerBi.com (eg: Subscriptions to reports or to Dataset refresh issues), you might find that you dont receive the emails if you are using Office365. This is likely because by default Distribution Lists in O365 disable receiving emails from external addresses and this has to be enabled.

This can be done by following the instruction here: https://docs.microsoft.com/en-us/Exchange/recipients/distribution-groups?view=exchserver-2019#delivery-management. You need to enable the option: "Senders inside and outside of my organization"



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