I was unable to successfully print from my Windows Vista laptop to my new Brother MFC-490CW wireless printer. The laptop was successfully able to connect to the wireless printer as I was able to scan images from the MFC-490CW. But when I sent a document to the printer – it just sat in the spool and wasnt getting sent to the printer.
Here is what I had to do to get it working:
Type “printers” in the search bar.
This will bring up the printers link.
Click on the link to open the panel for configuring printers.
Right click on the “Brother MFC-490CW printer” icon and click on “Properties”.
Go to the “Ports” tab and click on “Configure Port…” button.
Make sure that “LPR Byte Counting Enabled” is checked.
Click ok and you should now be able to print from your Vista computer.
4 comments:
Had the same problem. This works!!! Thanks.
Thanks, it worked for me too
When I clicked on "Configure port". It said "An error occurred during port configuration. Access Denied."
Why does it say that? ;(
this works for windows 7 too.
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